At Ship Cargo, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, https://shipcargo.com.au/. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect and process the following types of personal information:
- Communication Data: Any information you provide when communicating with us via email, phone, or other channels.
- Personal Identification Information: Name, email address, phone number, and postal address when you fill out a form on our website or contact us directly.
- Transactional Information: Details of the services you have requested or purchased, including shipment details, billing information, and payment records.
- Technical Information: IP address, browser type, operating system, and other information automatically collected through cookies and similar technologies when you visit our website.
2. How We Use Your Information
Ship Cargo uses your personal information for the following purposes:
- Marketing: With your consent, to send you promotional materials and updates about our services. You can opt out of these communications at any time.
- Service Provision: To provide and manage the shipping and logistics services you request.
- Communication: To respond to your enquiries, provide updates on your shipments, and send important information regarding our services.
- Transaction Processing: To process payments, manage billing, and fulfil our contractual obligations.
- Website Improvement: To enhance our website’s functionality and user experience by analysing usage patterns and preferences.
3. Sharing Your Information
We may share your personal information with third parties under the following circumstances:
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- Service Providers: We may share your data with trusted third-party service providers who assist us in delivering our services, such as payment processors, shipping partners, and IT support.
- Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, or those of our clients and others.
4. Data Security
Ship Cargo is committed to protecting your personal information. We employ various security measures, including encryption and secure servers, to safeguard your data from unauthorised access, alteration, or disclosure.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies help us understand user preferences, tailor content, and improve our website’s performance. You can manage your cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Data Portability: Request the transfer of your personal information to another service provider.
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information under certain circumstances.
- Objection: Object to the processing of your personal information for marketing purposes.
To exercise any of these rights, please contact us at the details provided below.
7. Changes to This Privacy Policy
Ship Cargo may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically. Your continued use of our website and services following any changes signifies your acceptance of the updated terms.By using this site, you signify your acceptance of this privacy policy.